Avicenna Institute Student Newsletter - June 27, 2014

More Updates are Here!

Don't you love what our webmaster did with the student pages? It is so much easier and more efficient to be able to just "click and watch" the videos, "click and listen" to the MP3 lectures, or "click and read" the books. Do you have any feedback or experiences with the new system you would like to share? We are eager to get ALL the student pages transferred to the new system and are still hard at work doing this.

Here is our latest update...

The following course pages are now updated to the new system:

Temperaments and Typology

Aromatherapy Certification Course

Master Herbalist Series

We are working on the rest of the course pages every day and will keep you informed as they are updated. The old course pages are still functioning during this transition so you are not missing anything. We just like the new system so much more we are eager to get all the new pages online for you!

New Aromatherapy Lecture

A new aromatherapy lecture is now online on the aromatherapy course page. If you are a Naturopathic Healing Course student or student of the Aromatherapy Certification course you will now be able to enjoy this lecture for free. If you are not enrolled in either of these programs - don't worry! We will have a webinar version of this lecture available soon that will include a Q & A session with the instructor. Registration for this will be open soon and will be greatly discounted for current students.

Exams and Certificates

Thank you again to all students who were patient during this upgrade period. Upgrading the site took Kristie away from some of her other tasks so I know a few students had to wait longer than usual to receive comments and feedback on their exams and assignments.

Kristie has returned some more exams and assignments to students today so we are now back on schedule for exams and assignments. The normal wait time for your exam or assignment feedback is 3-4 weeks. However, if you have a specific question or comment about an assignment, exam or unit you can post it to the forum any time. If you specifically want a response from Kristie please tag her in the Facebook post.

Need a Textbook?

If you enrolled as a student before December 1, 2013 physical text books were not available and did not come with the classes. Now that physical text books are being offered you don't have to miss out. You can still order them by clicking on the textbook picture to the left.

Due to travel textbook orders were delayed from a couple weeks ago. If you ordered a text book in the past two weeks you should be receiving it in about 7-10 days.

Miss a Newsletter? 

Browse old student newsletters below...

May 6, 2014 - Website Issue Alert - This May Affect You...

May 1, 2014 - How to Cite Sources in Your Papers

April 24, 2014 - Why Studying Might Give You More Time

March 29, 2014 - Certifications and Over the Counter Drugs

(Note: This is still active - we still need more feedback)

February 15, 2014 - Calling All Practitioners and Students Selling Natural Healing Items!

(Note: This is still active - we are still needing more submissions)

February 6th, 2014 - Improvements Being Made at The Avicenna Institute of Natural Healing

January 30, 2014 - Announcing Our NEW Student Newsletter! Important!

Tips to Avoid "File Frustration"

* Remember you can always text us for immediate help. We can even send you file links by text. 

* We have set up everything on the site to be easy. If it is not something is wrong. Check the forum or text us to check for "known issues". It's sort of like calling my Internet company when the line is down. They always have an announcement on there if there is a "known issue" so that saves me time trying to figure out what is (not really wrong) with my modem.

* Be sure to check the forum. We made an announcement earlier today about the issue but a few people had not checked so they e-mailed us and were confused.

* Be sure to post for help on the forum. There is always someone on the forum and you will always get the quickest response there. If you e-mail us it may take up to half a day for a response to urgent issues and up to three days for a response to non-urgent e-mails.

* Be sure to use the help pages.

* When possible download files to your own computer or device for quick retrieval. The system we use is only intended as a "delivery system" anyway so to see the files correctly you have to download them anyway.

Working to Make Your Experience Easier

Issue Solved: We are always listening to you to see how we can make your experience easier. Due to some confusion about logging in we are going to have our webmaster put a login button at the top of the website pages. This should happen in the next two weeks.

Potential Issue: We have heard from one person that they are having issues with their password being tagged as "wrong" every time they go to the site so they have to re-set it. Has anyone else experienced that issue?

**Our old website required you renew access, with the new website you can request access without ever paying to renew that access – even if you want to access lessons you purchased ten years ago! If you received an automated message from our old website asking you to renew please delete that message and ignore it. There is also one exception to this rule – if you are one of the ten people who purchased year memberships during the short period of time we offered them please contact us for access options at: CustomerService@TheBEarthInstitute.com  - you still have access to many of your materials!