Waldorf Books

You may request a tracking number at any time after your order has shipped. If you have any questions or suggestions please e-mail Mosi Mandil at: CustomerService@TheBEarthInstitute.com.

We do not offer refunds for any of our electronic materials. The agreements we have with our authors and publishers require that all materials that are accessed be paid for. We are not able to run a system where items can be accessed (and potentially downloaded) without being paid for. Once you have received your download link and/or login information your materials are available to you in full. You then have full access and it becomes impossible to return the materials.

Additionally, print and electronic titles from Waldorf Books cannot be returned or refunded once they’re shipped as we do not sell used books. The physical books in our Discount section are ones that have sustained minor damage in their journey to us from the publisher. We are only able to cancel Waldorf Books orders if our staff receives and processes a request before the order has been sent out.