Waldorf Books

Print titles from Waldorf Books cannot be returned or refunded once they’re shipped as we do not sell used books. The books in our Imperfect Books section are ones that have sustained minor damage in their journey to us from publishers, distributors, and printers. We are only able to cancel print book orders if our staff receives and processes a request before the order has been sent to you.

Waldorf Books does not offer refunds for any of our electronic materials. The agreements we have with our authors teachers, and publishers require that all materials that are accessible be paid for. We are not able to run a system where items can be accessed and potentially downloaded without being paid for. Once you have received your direct download link and/or login information your order becomes available to you in full and it becomes impossible to return the digital items.

Email Mosi at customerservice@thebearthinstitute.com to either request a USPS tracking number or request an unsent order be canceled. Include “Waldorf Books” and the request you’re making in the title of your email. To locate your order and process your request we need either your order number and/or the email address the ordered was made with.

Please don’t hesitate to reach out with any other Waldorf Books questions!