You can contact us using the following methods:
TECH SUPPORT
Tech support includes lost passwords, missing files, corrupted files, broken links, and other website, file or account issues. We ONLY accept these tech support questions at www.EarthschoolingHelp.com – there are forms there that enable us to gather all the information we need to quickly help you and prevent numerous emails back and forth. If you send tech support questions to the email address, post on the forum, or send a text, a staff member will send you to EarthschoolingHelp.com.
Waldorf Books: Sales and Questions
CustomerService@TheBEarthInstitute.com (Attn: Mosi)
Earthschooling or The Avicenna Institute Email for General Questions
The email below is for general questions about the curriculum, financial questions, or questions about how to use the curriculum or the website. Our staff members are available daily and can help you with any number of questions.
CustomerService@TheBEarthInstitute.com
TEXT NUMBER: Please read instructions below before texting…
571-327-8495
Note that there could sometimes be a delay in responding, as the text support staff may be occupied at the time you text or, as happens now and then, the text service may not send us a text notice, and we don’t see your text until later when we check manually.
This number can only be used for quick questions about a purchase that can be replied to by any junior staff member without the need for research or referencing your account.
If you need to contact us for tech support, login issues, or anything that requires we reference your account or provide an advanced reply, please use www.EarthschoolingHelp.com to connect with our senior tech support staff.
Curriculum Consults
If you are considering Earthschooling for your family, classroom, or school, we offer complimentary 15-minute Zoom or phone consults with our curriculum director, Kristie Burns. She can talk with you about Earthschooling, what your needs are, and if we would be a good fit for you: https://calendly.com/herbnhome/earthschooling-new-student-consult
If you are unable to use Zoom or would prefer a phone call, please make note of that when you schedule, and we can switch you from a Zoom appointment to a phone appointment.
These Zoom consults are not for current members. Current members have a different set of expansive service options that can be found at: www.EarthschoolingHelp.com or www.EarthschoolingForum.com
Earthschooling or The Avicenna Institute Phone Number for Leaving Your Email Address Only
We understand that sometimes you are busy walking, working, or otherwise unable to type. This phone number can be used to leave an EMAIL ADDRESS ONLY. This can be used if you are unable to type at the moment, but you want us to return your message. We are unable to return phone calls. However, new clients can schedule a Zoom intake (see above).
Please be sure to leave your email address if you call, as we are unable to return phone calls.
Phone: 800-630-9167
Earthschooling or The Avicenna Institute Mailing Address
Mailing Address:
PO Box 7513
Urbandale, IA. 50323
Earthschooling on Facebook
Facebook: We are not available via Facebook Messenger.
However, members can join one of our pages here at Earthschooling or non-members can join here at Earthschooling Public Discussion for updates.
